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Order Processor - UK - Amersfoort

Job Description

Our international client who are global in technology are looking for a new addition to their dynamic team based in Amersfoort. The position of Order Processor is a sales position that is responsible for all domestic and international orders for the EMEA region. This person will be interacting with different departments within the company from Sales, Operations to Accounting and be in contact with our customers regarding the order status. You will be responsible for the order flow and therefore must know the importance of getting ship dates, lead times, and orders back to the customer and Sales in a timely manner.

Main Tasks


  • Order Entry
  • Order management
  • Follow up on order related issues via phone, email, hard copy orders for customers and all departments in the Europe office
  • Inform customer and Sales regarding ship dates, planning and product issues
  • Work with the Supervisor to expedite all required products from the US office
  • Maintain the daily upcoming shipment report to check the stock levels and process orders.
  • Deal with all kind of stock issues; "stop ships", deviations, engraving orders, ER's, re-schedules of new products, discontinued products and inform the customer and Sales department.
  • Work with Operations regarding the order flow, which can or cannot go.
  • Monitor orders to ensure that adjustments to orders are taken care of and cut off times are met
  • Upkeep of administration within Order Processing department
  • Perform all other tasks as assigned by the Order Processing Supervisor


Requirements


  • Fluent in Dutch and English on professional level. Other languages will be a plus
  • Detailed oriented
  • Able to multitask
  • Determine priorities
  • Work efficiently with little supervision
  • Have a sense of urgency when handling issue

Ref: 2005 - 6073

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