Outbound Customer Advisor (French)

Job Description

Are you an organized and reliable person? Do you speak French from Belgium on a professional level? Then this is your position:

The Company

Our client is a Belgian BPO company with a new office in Barcelona. For their partner, an e-payment company, we are currently recruiting a French speaking Outbound Customer Advisor for the Belgium market.

The Job

After 2 days of training the candidate will call existing business customers to ask them to replace their existing payment terminal. The main tasks include:

-    Providing excellent customer service to existing business customers
-    Asking customer to replace their existing payment terminal
-    Pay high attention to details and handle carefully sensitive date of customers
-    Ensure high level of customer satisfaction and record information

The Profile

The candidate should have experience in customer support on the phone. He should speak and write French perfectly and has already to be settled in Barcelona.

-    Native or proficient Level of French from Belgium and good English
-    Good communication skills
-    Team player and open-minded
-    Enthusiast and motivated
-    Reliable with an eye for details 
-    Customer Service experience on the phone
-    Pro-active, motivated and used to work accurate

The Offer

-    Great working atmosphere with a young and diversified team    
-    Different from the usual Call Center environment
-    Working for a company where the employees feel valued
-    A salary of 1305 Euro gross/month
-    Bonus scheme
-    New office located in Poblenou area
-    Monday- Friday: 9:00 - 17:30
-    Starting date: ASAP
-    Candidate needs to hold NIE and social security number by the start date

Ref: OCA01