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Outbound Telecom Agent (Flemish)

Job Description

Are you a Flemish native speaker an looking for a role in the international city of Barcelona? Do you like doing outbound calls? Take a further look then!

The Company.

Our client is a Belgian BPO company with an office in Barcelona. For their partner, one of the biggest telecommunication providers in Belgium, they are looking for motivated agents to join the team in the vibrant city of Barcelona.

The Job.

After 3 days of training, you will start making outbound calls.
The main tasks include:
– Outbound calls
– Make appointments between Customers and Sellers
– Providing excellent customer service to existing business customers
– Ensure a high level of customer satisfaction and record information

The Profile.

– You are a native Flemish speaker and have a good level of English
– You have excellent communication skills
– You like making outbound calls
– You are a team player and are open-minded
– You are enthusiastic and motivated
– You are reliable and have an eye for details
– You have customer service experience on the phone
– You are pro-active, motivated and used to work accurate

The Offer.

– A salary of 1305 Euro gross/month + performance related bonus + free Spanish classes offered + benefit plan
– Great working atmosphere with a young and diversified team
– Different from the usual Call Center environment
– Working for a company where the employees feel valued
– Office located in Poblenou area
– Candidate needs to hold NIE and social security number by the start date
– Starting date: ASAP

Ref: NP01Louis


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