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Photobox Customer Service (French)

Job Description

The Company.

Are you a picture-lover? Do you want to be part of the project "brings your photo to life"?
Photobox is recruiting for French speakers for their project in Lisbon! Photobox is a European market leader in photo-based products and is recognized for its excellent service since 2000.

The Job.

You had an amazing vacation or experience where you took a lot of pictures, but now you don't know how to keep that memory? 
Should everything be recorded in a photo book or do you want to create a collage for a Canva? 
Do you encounter problems with the shopping cart or any other issues during the online experience?
All are situations where you will support customers. Via phone, email or online chat, you will be in charge of delivering calm and smart decisions in order to create the best customer experience possible to Photobox's customers. 

The Profile.

The company is recruiting on soft skills, regardless of your field of studies – they will train you in each aspect of the job. Are you customer service oriented, have good communication skills, pro-active and a team player? Then they might have an opportunity for you to join them!
–    You are up to fluent in French
–    You are energetic and innovative
–    You are a fast thinker and work proactively
–    You are self-motivated and like to work in teams
–    Passion or interest in photography is a plus
–    You have excellent communication skills
–    You have an intercultural mind and willing to work with many other nationalities

The Offer.

– Type of contract: a long-term fixed-term contract, renewable every year
– Working hours: full-time on rotating shifts (depending on the project)
– Salary conditions (*) – 2 options:
   a) Including free accommodation (shared flat, all bills included): 850€ gross / month
   b) Excluding accommodation: 1080€ gross / month
– For international candidates:
   – Reimbursement of your initial flight expenses after 9 months
   – Airport pick up
   – Yearly two-way flight ticket back to your home country (within the EU)
   – Help in paperwork, opening bank account, etc. upon your arrival
– Free Portuguese lessons, cooking classes, sports activities and social events organized by the company
– Real career opportunities in different career paths
(*) Compensation during training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes)

This project is not for you? Still send us your CV, we have plenty of other opportunities we can discuss with you!

Ref: PLTF17


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