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Portuguese speaking Social Media Adviser

Job Description

Be Part of It

You will be representing a world-leading car manufacturer who requires a Social Media Consultant  in order to address their expanding international markets for brand new models hitting the market right now. This organisation provides a contemporary working environment with a diverse team based in Bucharest, Romania.

Your Challenge

You will be working in a team within a customer care environment, responsible for customer assistance and marketing support service to customers on Automotive Social Media Channels. In return, you will work in a fun and dynamic environment with opportunities for career development, all while gaining an invaluable international experience! Some of your key responsibilities will include:  

•  Assisting customers who have questions/ concerns with dealers or the product in general

•  Reacting to Social Media comments about the brand

•  Promote sales when appropriate

•  Identify trends on Social Media to create a warning system for the entire Customer Care Team.

•  Proactively research Social Media platforms (blogs, forums, Twitter, Facebook etc.) for brand sentiment, relevance and influence including customer queries & complaints

 

Your Resume

•  Spoken and written language skills to fluent Portuguese standard (including business correspondence), thorough understanding of the native culture

•  Meet standards in volume, quality, performance & attendance while following   Policies and Procedures in a positive manner

 

Up for the Adventure?

Then get in touch with us today, we can’t wait to hear from you!

Ref: 5582

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