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Procurement One Place Agent with English + Italian / French / German / Spanish

Job Description

Easy Consult has stood for quality and innovation on the Bulgarian Human Resources Solutions market with uncompromised recognition since 2004. Throughout the years, we have accumulated thorough understanding for a wide range of businesses - from Retail and E-commerce through Production, Services or Transportation and Logistics. Always alert to external environment, Easy Consult has ensured a full functional expertise and successfully built up an IT Recruitment team of skilled and technically aware professionals in addition to its Non-IT Recruitment business line.

The main activity of the Procurement One Place Agent is to handle help requests from internal clients and suppliers within the Procurement One Place team’s scope of support (first level of support for Procurement applications; first point of contact for invoicing queries and a point of reference directing clients to the right owner within Procurement) in a timely manner and in compliance with the defined targets. Procurement One Place Team is acting as an interface for clients and is providing regular update and follow up until resolution.

• Acts as first level technical support for Procurement applications:
• Answers to “How do I” questions;
• Provides education to users on the application usage;
• Follows up with up-line technical team until resolution.
• Acts as first point of contact for questions related to supplier invoicing and IBM payments to suppliers:
• Investigates and supports the solution of cases related to registration and payment of invoices;
• Maintains supplier information and profile in ERP system based on internal regulations;
• Ensures confidentiality of internal information;
• Directs clients to the right owner within Procurement.
Communication relations:
• Communication with IBM internal clients;
• Communication with IBM suppliers;
• Communication with internal teams such as Accounts Payable, technical teams etc.
Skill set:
• Excellent organization skills;
• Eye on details;
• Effective time management, effective task organization;
• Ability to meet deadlines.
• Fluent level in English;
• Fluent level in one of the following languages: Italian/French/German or Spanish;
• Excellent communication skills;
• Team player. 
If you find yourself perfect for the current position, submit your CV in English.
Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.
Easy Consult Recruitment and Employment activities are based on a Recruitment license № 1504 on 29.08.2012, valid until 29.08.2017.



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