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Real Time Work Force Analyst

Job Description

Be Part of It

You will be representing a world-leading car manufacturer who requires an Intraday Analyst  in order to address their expanding international markets for brand new models hitting the market right now. This organisation provides a contemporary working environment with a diverse team based in Bucharest, Romania.

Your Challenge

You will be responsible for for updating operational Excel files and the IEX WFM system, as well as monitoring performance on a real-time basis and making necessary adjustments to staffing to optimise Service Levels and enhance the Customer Experience.In return, you will work in a fun and dynamic environment with opportunities for career development, all while gaining an invaluable international experience! You will be self-directed in order to achieve independent goals and objectives and will create and generate detailed schedules based on forecasted staffing requirements.

 

Your Resume

•  Knowledge Workforce Management forecasting tools & strategies

•  Experience using at least one industry standard WFM tool (IEX, EWFM, Verint)

•  Advanced user of Excel.

•  apply advanced analytical capabilities

•  Experience of a multi skilling or multilingual resourcing.

 

Up for the Adventure?

Then get in touch with us today, we can’t wait to hear from you!

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