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Remote Desktop Support Engineer

Job Description

Our client, a leading Global IT Service Company, employs almost 100,000 professionals in more than 30 countries.  Committed to employee engagement they recognise that they’re team are the backbone of the business and what makes them special.  They offer a diverse and professional workplace with above average salaries relevant to the location required.

 

About the role

Providing fault analysis to customer’s various core operating systems and platforms, as well be able provide support and apply desktop fault resolution for the approved application suite. Diagnose hardware faults and provide both remote assistance to various business areas with the support remit. Provide expertise in all aspects of IT desktop fault function and deployment of all new kit and peripherals under the Installs, Moves and changes environment.

 

 

Essential criteria:

Remote Desktop support experience providing remote fault analysis, via verbal communication and IT remote control tools. Proven experience with face to face desktop support Understanding of Asset Management system. Coordinate with onsite support teams. Performing asset inventory activities as needed Experience of supporting VPN and remote connection tools, in relation to Broadband and 3G technologies. Active Directory user account administration experience. This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned Excellent written and spoken communication in French and English   Flexible regarding shift patterns

 

Benefits

Successful candidates are offered access to a company wide Training Academy, Networking and Social Events, Rewards & Recognition Schemes and most importantly opportunity to progress within the organisation. Salaries are competitive and provide above average standard of living in the country they relate to.

 

Relocation Reimbursement

2 weeks accomodation will be provided in Warsaw by the client if successful.

Ref: 2238

Location

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