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Renewals Sales Representative - Rotterdam
International IT company in Rotterdam.
The Renewals Sales Representative is responsible for achieving renewal maintenance sales, for up-selling/cross-selling and for improving customer and partner relationships with a specific set of accounts or territories. In this role the candidate must have a clear understanding of sales cycles and know how to close the sale in a high volume/high transaction environment.
- Develop strategy to achieve quota
- Facilitate and develop accurate quote-to-cash process
- Data maintenance
- Legal terms and conditions
- Negotiate and close contracts
- Communicate the value of maintenance to customers.
- Up-sell/Cross-sell additional Business Line products to drive incremental revenue from the customer by selling new products or increase current service level of existing products
- Communicate with management on sales activity through regular account reviews
- Develop advanced product knowledge and a thorough understanding of service offerings through on-going training and self-study.
- Develop materials for all key customer meetings.
- Manage pipeline by tracking all customer activity, from prospect to deal closure, by maintaining a constantly updated sales forecast in SalesForce.com
- Partner with direct sales to ensure support value is understood, protected and maximized.
- Contribute insight to business trends and risks potentially impacting support renewals.
- Develop relationships with key customer contacts
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