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Russia Customer Support Consultant to Sofia, Bulgaria

Job Description

The role

The main focus of the role is providing order management, technical and sales support via voice and written channels



  • Excellent Russian and good English language skills
  • Good communication and soft skills
  • Attention to detail and ability to multitask
  • Strong PC and Mac technical skills (hardware, software, and operating systems);
  • Knowledge of the storage and memory market preferred but not required



• Competitive salary

• Regular working hours

• Excellent social benefits package including Health Insurance, Life Insurance, Food vouchers, Compliment Cards, Transportation allowance

• Rewards and recognition programs

• Training following the leading global standards for highest quality of Customer Service and Technical Support

• Career opportunities

• Great office location

• Team building activities


The Company

The company puts people at the heart of design and business transformation. They work with the world’s best brands to provide end to end process transformation that delivers improved results businesses can see, and improved experiences customers can feel. Their mission is to help their clients maximize their customer lifetime value and increase their competitive advantage by helping drive productivity and efficiency while delivering measurable results.

Their world-class innovative and analytics-driven business solutions include digital transformation services, such as research and design studios, analytics and consulting, in addition to IT services, customer engagement services, and business process transformation services, such as intelligent automation, F&A and procurement solutions.

Ref: RusSuth


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