Get similar jobs by email Register →
We are looking for talented professionals for the position of Business Support SMB, supporting the Russian market from our offices in Dundalk.
- B2B Customer Advice
- Managing existing customers across different verticals in the small merchants segment
- Handling all operative queries by the merchants via inbound telephone calls and emails
- Ensuring high customer satisfaction
- Researching and problem solving in order to resolve merchant questions, concerns and issues
- B2B Support
- Counselling merchants in regards to product developments and process improvements
- Stakeholder Management
- Relationship Management with business customers
- Liaison with the PayPal Risk Department
- Cooperation with PayPal Account Management Teams
- Implementation of process improvement
Languages: fluent Russian + English
IT Programs: Good Microsoft Office knowledge, Sales force experience is an advantage
Willingness to travel: little to very little
- Experience in Business Customer Management in online or financial services or e-commerce environments
- Experience in Relationship Management with small business customers
- Excellent communicative skills
- Good organization and self motivation skills
- Excitement and interest for online payment systems and e-commerce
What we offer?
- Be a part of a dynamic entrepreneurial team that helps to shape the payments landscape of the region.
- A concrete experience with a combination of strategic thinking and on-the-ground drive and execution.
- Future career opportunities with international exposure via PayPal’s network of global locations.
- A supportive environment that allows our employees to thrive and learn.
Some of the Benefits offered are:
- Competitive base salary and OTE
- 25 Days Holiday + Bank Holidays
- Relocation Support*
- Full Health Care
- Employee stock purchase plan
- Educational Assistance Program
- Reward and Recognition Program
- 4 weeks extra holiday every 5 years of service
- Free onsite gym
*Relocation support assessed on an individual case by case basis.
Related Keywords: B2B Customer, Business to Business customer care, Business Customer Management, business support, e-commerce, financial services, customer care, customer advisor, client relationship, SMB, teamwork, Russian
Sorry, this job post it's no longer available
- French IT Support Agent with Sales Needed - Belfast
€15000 - 16494
Do you like to chat? Does the idea of engaging with others excite you? Then you may be interested in this French IT Support/Sales job we have in Belfast Ireland. We ar...2 months ago
- Entry Level German Business Development Agent - Frankfurt
Frankfurt am Main, Hessen
€45000 - 50000 per annum + 45K-50K OTE Gross per annum
We're looking for German speakers with a 3rd level degree and Sales experience via internships and/or apprenticeships (If you have 1-2 years telesales sales experience...17 days ago
- German IT support & Business Development Belfast
€16000 - 18000
What are we looking for? Do you speak German, have an affinity for IT, and like to help others with it? Then check out this IT Support job we have in Belfast, Northern...about 1 month ago
- Call Center Agent Sales
Euroccor JSC, opgericht in 2005, is een Bulgaarse outsourcing partner (BPO) voor Europese bedrijven en operationeel vanuit de Bulgaarse hoofdstad Sofia. Ons succes is ...3 months ago
- Dutch Presales Agent - Belfast
Belfast, County Antrim
€£16500 - £17500 per annum + bonus + relocation pack
Job Summary: This is a Dutch Pre-Sales job for those who are experienced in the area of Sales and Customer service, who have a proven track record in these areas and c...2 months ago