Get similar jobs by email Register →
We are looking for talented professionals for the position of Business Support SMB, supporting the Russian market from our offices in Dundalk.
- B2B Customer Advice
- Managing existing customers across different verticals in the small merchants segment
- Handling all operative queries by the merchants via inbound telephone calls and emails
- Ensuring high customer satisfaction
- Researching and problem solving in order to resolve merchant questions, concerns and issues
- B2B Support
- Counselling merchants in regards to product developments and process improvements
- Stakeholder Management
- Relationship Management with business customers
- Liaison with the PayPal Risk Department
- Cooperation with PayPal Account Management Teams
- Implementation of process improvement
Languages: fluent Russian + English
IT Programs: Good Microsoft Office knowledge, Sales force experience is an advantage
Willingness to travel: little to very little
- Experience in Business Customer Management in online or financial services or e-commerce environments
- Experience in Relationship Management with small business customers
- Excellent communicative skills
- Good organization and self motivation skills
- Excitement and interest for online payment systems and e-commerce
What we offer?
- Be a part of a dynamic entrepreneurial team that helps to shape the payments landscape of the region.
- A concrete experience with a combination of strategic thinking and on-the-ground drive and execution.
- Future career opportunities with international exposure via PayPal’s network of global locations.
- A supportive environment that allows our employees to thrive and learn.
Some of the Benefits offered are:
- Competitive base salary and OTE
- 25 Days Holiday + Bank Holidays
- Relocation Support*
- Full Health Care
- Employee stock purchase plan
- Educational Assistance Program
- Reward and Recognition Program
- 4 weeks extra holiday every 5 years of service
- Free onsite gym
*Relocation support assessed on an individual case by case basis.
Related Keywords: B2B Customer, Business to Business customer care, Business Customer Management, business support, e-commerce, financial services, customer care, customer advisor, client relationship, SMB, teamwork, Russian
Sorry, this job post it's no longer available
- Outbound Telecom Agent (Flemish)
Are you a Flemish native speaker an looking for a role in the international city of Barcelona? Do you like doing outbound calls? Take a further look then! The Company....3 months ago
- German speaking Customer Service Agent
We are looking for a German speaking Customer Support Agent for our client in Malta! Do you have interest or experience with customer service? Are you looking to reloc...about 2 months ago
- German B2B Sales Agent - Dublin
€24000 - 26000 per annum + Relocation Package & Benefits
We're looking for German speakers experienced in the B2B Sales sector (1-2 years experience). Here you will get the chance to deliver tech support to business clients ...17 days ago
- German Lead Generation Agent - Dublin
€32000 - 35000
Work a hop, skip & a jump away from Dublin’s Spire! Our client is a new up and comer here in Dublin within the health and beauty industry. We are looking for a near na...3 months ago
- Polish Telesales Agent wanted in Prague
€40000 - 45000 per annum + PAID IN CZECH KORUNA 45K gross per month
Job Summary Work in the city with the largest castle in the world dating all the way back to the 9th century (according to the Guinness book of world records). Our Cli...3 months ago