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Are you an experienced customer service advisor who is looking for their next challenge? Are you fluent in Russian? Would you like to work for a global brand?
Search Consultancy are delighted to partner with a leading financial services provider who have a requirement for a Russian customer service advisor. This role will involve speaking to existing customers, in both Russian and English, and providing a first class level of service. As this role is with a financial services business, they will conduct a basic disclosure, credit check and 5 years of referencing.
Main duties would be as follows:
- Answer inbound calls and emails, from existing customers, in relation to their policies.
- Provide an excellent level of service, in both Russian and English.
- Updating the CRM system with customer notes.
- Handling complaints when necessary.
As this is a Dutch customer service role, candidates must be fluent in both Russian and English, and have at least 12 months contact centre experience. Additionally if candidates have the following attributes then it would be beneficial:
- Fluency in any other language.
- Excellent communication skills
- Great attention to detail.
This is a fantastic opportunity for a driven and motivated candidate who prides themselves on delivering exceptional service.
If you are interested then please call Gary Morris on 0141 272 7789 or email firstname.lastname@example.org .
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