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Sales Support Representative - Polish AND German - Amsterdam

Job Description

The Sales Support Representative is responsible for maintaining relationships and favorable contacts with current and potential customer accounts within the assigned markets. Primarily responsible for handling incoming phone calls; providing pricing and proposals, resolving questions/problems; following-up on unresolved issues and identifying opportunities for sales solutions, including cross selling and up selling opportunities, with a specific focus on outbound lead generation with existing customers.

Main Tasks

  • Advise/recommend/sell products and services to dedicated customer accounts
  • Solve customer problems in a group, with sales staff, production and engineering and carry out follow-ups to ensure that concerns were resolved to the client's satisfaction
  • Process customer inquiries, quotes and orders and administer correctly in order entry program
  • Assist in customer account maintenance
  • Coordinate and communicate with field sales; including extensive telephone contact and internally by utilizing company specific communication programs

Requirements

  • Fluent written and spoken Polish, German and English.
  • Minimum 3 years previous commercial business to business experience (internal)
  • Strong mathematical and technical aptitude
  • Excellent verbal & written communication skills, along with a pleasant & professional phone manner
  • Knowledge and experience of ERP system e.g. Oracle is preferred
  • Must be detail oriented and possess excellent problem solving skills
  • Must be able to handle multiple tasks using strong organizational skills
  • Self-managed and a team player
  • Occasional travel is required

Ref: 2018 - 5822

Location

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