Connecting to LinkedIn...

Get similar jobs by email Register →

SAP (CPL) German Customer Service

Job Description

Some duties: 

  • Manage customer expectations
  • Assist the customer with queries relating to system access and downloading software
  • Evaluate how the customer’s technical issue affects daily business processes
  • Point of contact for Premium Support customers


Education & Experience:

  • Any degree
  • Interest in IT
  • From 1 year of experience in Customer Service / Technical Support



  • Ability to multi‐task and perform effectively under pressure
  • Detailed, organized and results oriented
  • Enthusiasm, strong work ethic and a positive attitude
  • Excellent communication and presentation skills to effectively explain a solution to a customer's problems
  • Flexibility with working hours



  • German --> Fluent
  • English --> Flulent


Other useful information:

  • Contract Type: 12 months contract with CPL + review to extend
  • Salary: 27.000€ 

  • Shifts: Late shift on average one week in every 5 weeks: from 3pm – 11pm. Rest of the time it is normal day shift

  • Start Date: asap

  • Location: SAP Galway. ParkMore Business Park. East of Galway

  • Interview process: 2 phone or f2f interviews

  • Benefits: free canteen & international atmosphere & casual environment & career opportunities

  • Relocation offered depending on the case


About the company:

SAP SE (Systems, Applications & Products in Data Processing) is a German multinational software corporation that makes enterprise software to manage business operations and customer relations. SAP is headquartered in Walldorf, Baden-Württemberg, with regional offices in 130 countries. The company has over 291,000 customers in 190 countries


Do you want to join this company? Send your CV to or apply directly. For more information, just call on 00353 16 14 6078

I hope to hear from you soon!



Similar Jobs