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Seeking Norwegian Customer Service Agent to beautiful Cyprus!

Job Description

Are you looking to make your next career move abroad? Do you have an empathetic and service-minded personality? If so, we have a great job opportunity for you in Cyprus!

Get to know your future employer

Our client is a digital marketing agency, who provides digital services in advertising, customer support, customer loyalty and data analytics. They offer their customers a range of interactive marketing solutions that combine a consumer-oriented approach to acquisition and retention programs together with healthy profit-based business models. They work with customers to create customized business plans and service packages for each customer.

About the position

Our client is an important service provider in the gaming industry. The company prides itself on the family atmosphere in the offices and the individual approach to every employee. You will be able to take on tasks you enjoy and progress on the company career ladder.

Your responsibilities include:

  • Attending to customers’ needs mainly via chat, but also via phone and email.
  • Provide adequate advice and solutions to customers in the gaming industry.
  • Represent the company in all your interactions
  • Work towards daily, weekly and monthly targets

 

Requirements

Hard skills

  • Fluency in Norwegian and good knowledge in English
  • Experience in a customer-facing role, preferably via phone, email and chat
  • Experience in the gaming industry is a plus, but not a must.
  • Good PC Skills (usage of web-based tools and MS Office) and proficient typing skills
  • Ability to work in shifts

Soft skills

  • Strong cultural awareness for your native language market
  • Empathetic and service-minded personality
  • Strong interpersonal communication skills – with excellent phone conversation skills, attentive listening and superior writing skills, proficient in actively engaging with customers

 

Offer

  • 1 month fully paid training to prepare you for your new role
  • Fixed salary 1500 Euro a month
  • Mothly performance bonuses (up to 2000 Euro)
  • Fulltime contract
  • Relocation Package: flight and free accomodation for 2-4 weeks
  • Monthly rent allowance 300 Euro
  • 2 annual flight tickets, up to 250 Euro per ticket
  • Medical insurance
  • Great family atmosphere in the office
  • Career opportunities within the company
  • Assistance in finding accommodation etc

Are you seeking a new adventure and sunny weather? Are you looking to start your career or continue in the field of Customer Service? Apply today!

Ref: NordicCyprus

Location

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