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Senior Unix Engineer (Solaris/Symantec Cluster)

Job Description

Job description/Purpose

  • Job purpose is to provide deep technical expertise for maintenance of high complex IT solutions at customers located in different European countries with focus on Unix Server systems and Solutions and to perform backlevel support for Fujitsu / Oracle SPARC systems HW and SW , Symantec Cluster and related Data Center Solutions


  • Deep diagnose of customer problems in complex environments forwarded from technical support teams, resolution via workaround or repair measures using remote technology
  • Interface to product development for problem escalation, root cause analysis and problem resolution verification
  • Support of technical engineers and partners to provide efficient and competent service to reach high customer satisfaction
  • Escalation handling and coordination of technical support and development, participation in standby shifts 24x7
  • Interface for quality issues and product maintenance requirements, tracking of enhancements in support and development
  • Leads technical implementation/ designs including producing cost and timescale estimates to meet service delivery requirements.
  • Consults in the tender stage as a high technical expert in complex projects. Give technical training, presentations and workshops as required form countries and/or customers.
  • Takes ownership and provides consultancy level expertise to resolve major technical problems for IT systems or IT infrastructure solutions.
  • Leads, promotes and drives knowledge sharing, development of other team members and collaboration in the product development and solution design area

Skills Required 

  • Education:                           
    • University degree in IT or equivalent subject or comparable education
  • Required Language(s):       
    • Fluent English skills with technical and business focus (B2 Level or higher)
    • German Language (B2 Level or higher) would be an asset
  • Minimum Experience:        
    • Professional experience with multi years in service and/or development
    • Profound knowledge of network software, shell scripting, Storage and Server                                          
    • Deep knowledge of server systems and architecture in data centers, preferable from Fujitsu
    • Certifications for Sparc Servers and Solaris11, Symantec Cluster, Netbackup and Storage Foundation would be an asset
  • Soft Skills:                             
    • Work in international virtual teams and departments, professional customer contact and presentation skills
    • Ability to work autonomous and under pressure from customer/countries side
    • Customer and service oriented thinking, put customer first
    • Professional communication and presentation skills
    • Self motivated to continuously improve knowledge and keep skills up to date

We offer:

  • development and training opportunities
  • innovative teams
  • international environment
  • professional certifications



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