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Service Delivery Manager

Job Description

Be Part of It

Our client is a leading global company who operate worldwide. They highly value their employees as is evident from the generous salary and employee benefits offered. They also offer an excellent working environment and understand that employees are the backbone of their business. This is a standout role available with an international company, perfect for someone who wants to take their management experience to another level.

Your Challenge

Your role is to lead and manage a technical team responsible for site surveys and deployment of production network in global data centres and POP sites. You will be working alongside Program Managers, Procurement, Engineering and Installation teams and vendors, managing network deployment activities. You will need to be a hands-on-manager with the ability to improve business practices. Some of your main tasks will be:

  • Management of situate documentation, capacity planning, asset inventory and hardware sparing functions in POPs and Data Centres
  • Working towards improving business practices
  • Managing sparing and network capacity across POP and data centre regions
  • Managing relationships with site level and partner engineering teams

Your Resume

  • Educated to degree level in a technical field
  • Previous experience managing a technical team
  • Previous experience supporting, deploying or designing networks
  • Previous experience with field-based work in Collocation Facilities, Internet Exchanges or Central Offices
  • Experience working in a Data Centre, DC architecture and issues related to data centre networks
  • Knowledge of routers, switches and routing protocols and circuit troubleshooting
  • Knowledge of Linux systems is an advantage but not essential
  • Excellent communication skills
  • Experience with process improvement and systems development
  • Experience managing change control processes and maintenance activity in 24x7 production environment

Up for the Adventure?

Then don’t hesitate to get in touch today! We can’t wait to hear from you!

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