Social Media Advisor

Job Description

• • Are you passionate about Social Media? • • Do you like to support customers and provide a high level of customer satisfaction? • • Your next position is here, in Berlin! • •

The Company

Our partner is an international contact solutions provider working with worldwide presence. For one of their clients, a worldwide known social media network, they are currently recruiting a Danish speaker for their office in Berlin.

Become part of a new exciting project in the capital of Germany!

The Job

In this job, you are in charge of handling incoming calls and enquiries via mail. The main tasks include:

– Answering incoming calls and emails from Danish customers
– Provide excellent customer support and handle any enquiries in a polite and professional manner
– Maintain the CRM system and update relevant data
– Advise customers on the products of the client

The Profile

– Native Danish speaker and fluent English
– Experience in customer service
– Excellent communication skills
– Customer oriented candidates
– Self-motivated candidates
– Responsible and self-disciplined candidate

The Offer

– Permanent contract
– International and multilingual working environment
– Company is very good connected with public transport
– Working hours: Monday – Friday: 9:00 am – 8:00 pm; Saturday: 9:00 am – 6:00 pm;
  Sunday 10:00 am – 5:00 pm
– Rotating shifts
– Salary: 19.668 euro/year + performance related bonus
– 50% of the monthly transport ticket paid by the company
– Start date: ASAP

Ref: BDF01c