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Social Media Advisor (Swedish)

Job Description

• • Are you passionate about Social Media? • • Do you like to support customers and provide a high level of customer satisfaction? • • Your next position is here, in Berlin! • •

The Company

Our partner is an international contact solutions provider working with worldwide presence. For one of their clients, a worldwide known social media network, they are currently recruiting a Swedish speaker for their office in Berlin.

Become part of a new exciting project in the capital of Germany!

The Job

In this job, you are in charge of handling incoming calls and enquiries via mail. The main tasks include:

- Answering incoming calls and emails from Swedish customers
- Provide excellent customer support and handle any enquiries in a polite and professional manner
- Maintain the CRM system and update relevant data
- Advise customers on the products of the client

The Profile

- Native Swedish speaker and fluent English
- Experience in customer service
- Excellent communication skills
- Customer oriented candidates
- Self-motivated candidates
- Responsible and self-disciplined candidate

The Offer

- Permanent contract
- International and multilingual working environment
- Company is very good connected with public transport
- Working hours: Monday – Friday: 9:00 am - 8:00 pm; Saturday: 9:00 am – 6:00 pm;
  Sunday 10:00 am – 5:00 pm
- Rotating shifts
- Salary: 19.668 euro/year + performance related bonus
- 50% of the monthly transport ticket paid by the company
- Start date: 14/08, 21/08 or 28/08

Ref: BDS05

Location

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