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Social Media Moderator with Italian

Job Description

Do you #like Social Media? Looking for your dream workplace? How about adding it on top of your career timeline?

About employer:

This is a multinational company that specializes in outsourced customer experience management, also known as Business Process Outsourcing. It provides customer acquisition, customer care, technical support, debt collection, social media, and other services around the world. This company operates approximately 147,000 computerized workstations, withmore than 190,000 employees across 311 contact centers in 65 countries and serves over 160 markets.

You will be joining an international company which was ranked as Great Place to Work in 2017 and as a “Best Multi-Lingual Contact Center in Europe, 2017“. Athens is a global city and one of the biggest economic centres in south eastern Europe. It has a large financial sector. Apart from that, the heritage of the classical era is still evident in the city, represented by ancient monuments and works of art. Athens is home to 148 theatre stages, more than the West End and Broadway combined.

In the fast moving world of Internet and Social Media, new job opportunities have arisen. Social Media platforms have been created with the motive to bring people together in a happy way, and this is right what this job role opts to! A Content Moderator is one who handles reported posts, like photos, videos and status updates, to keep the world of internet a safe space.

  • Evaluate content based on our client’s guidelines and policies
  • Reviewing user-made reports that flag offensive postings
  • Back office (non-voice) support
  • Ensuring a quality experience for all users according to our client’s terms of service

Workplace, office
It’s modern working environment! Facilities including a lounge and lunch area, free drinks and harmonic sunny rooms will be waiting for the employees! In addition to that, the friendly and multicultural environment.

Requirements, Your profile:
Native Italian + work permit in EU, good English knowledge is also needed, as it’s the internal language in the company. Communication skills will be important, as well as concentration, responsibility. Making well balanced decisions will certainly be a great part of this job role. Willingness to work on shifts, from Monday -Sunday.

You will have access to a big number of discounts that together with your salary will make your stay in Greece a more than pleasant experience. Also, the company organizes events including sports tournaments and parties that you’ll never want to miss! A great relocation package is also waiting for you!

  • International working environment
  • Great relocation package (flight ticket to Athens + airport pick up + 2 weeks accommodation paid in advance)
  • Special discounts & offers for all employees
  • Training using the latest technology
  • Canteen
  • Casual dress code
  • In-House doctor and examination center
  • Free Greek courses
  • Employee relations team to help new hires integrate in the Greek lifestyle and culture

We kindly ask you to include in your application the following clause:

“I agree to the processing of my personal data, included in my job application, for the needs of the recruitment process (in accordance with the Act of 29.08.1997 on the Protection of Personal Data, consolidated text, Journal of Laws of 2016, item 922, as amended). At the same time, I declare that I have been informed about the voluntary submission of personal data and the right to access my data and correction of it.

At the same time, I give consent to the processing of my personal data, contained in the application documents, by advertiser for the purposes of future recruitment processes.”

Ref: SMM - Italian


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