Software Support (NL/DK/DE/NW/SW/FI)

Job Description

++Are you interested in IT? ++ Are you ready for a new challenge in Lisbon? ++

The Company

Our partner is an international Contact Solutions provider working with leading companies and having a worldwide presence. For their client, an American multinational technology company, they are currently recruiting a Dutch/Danish/Swedish/Norwegian/German/Finnish speaker for their office in Lisbon. 

The Job

- Provide professional customer service solutions to users over the phone and emails

- Answer and solve client and customer inquiries and issues

- Guarantee clients satisfaction and high level of quality 

- Ensure and participate in the success of the department

 

The Profile

- Native level in Dutch/Danish/Swedish/German/Norwegian/Finnish

- Good level of English

- Motivated and positive mindset

- Efficiency and organization skills 

- Team spirit

- Client and service oriented

- Willingness to stay in the country for medium term at least (no summer or short term project!) 

- Punctuality, flexibility and adaptation skills 

- Very good communication skills

 

The Offer

- Contract as from the first day of training (training is paid 100%) 

- Full time job (40h/week), Monday-Friday (8 am - 17 pm)

- A stable job and opportunities to grow within the company

- A family style working environment, while benefiting from an international and multicultural company

- Opportunity to work for Top companies on the market 

- Interesting Salary from 957€ to 1300€ per month (x14 per year) - depending on the position

- 6 € meal voucher per work-day

- Permanency bonus of 600 € every 6 months of contract

- Payment of up to 300 €/month for the rent (during the first 3 months)

- Reimbursement of flight tickets after 3 months

- Initial 6 months contract + 6 months + 6 months + permanent contract

- 30 days of probation period- Start date: 26th of June / 17th of July

Ref: AM00