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Spanish and French Multilingual B2B Customer support

Job Description

Our client, an international Computer hardware distributor, is looking for a Spanish and French speaking Business support agent to work at their European headquarters in Birmingham supporting business customers and account managers in Spain and France. This role involves responding to requests from existing business customers, processing orders and quotations, monitoring stock and logistics for resellers and other customers

The Role

You will be interacting with a variety of business clients whilst providing support to the sales teams in offices in Spain and France, providing quotations and dealing with orders by email and phone,

You would need to develop long term relationships with business customers and internal departments across the business, providing technical assistance and support to the sales force, marketing and management teams.

You will be handling dispatches and returns providing proof of delivery and serial numbers, as well as following up with

 As a part of a small office based team at the head office you will be working with colleagues working across the UK and Europe. 

The Person

You must be able speak Spanish  to a very high level, and Good French ideally with experience of working with Spanish and French businesses.

You must be very good on the phone with excellent listening and prioritisation skills.

Previous experience of providing customer support with business customers on the phone, would be very helpful, but the most important thing is some office experience  and organised attitude, with experience of working in a professional environment, prioritising and following up to ensure things don’t get missed in a fast paced environment.

The company is in Offices in a to the east of Birmingham, near Stechford to the north of the Airport, with easy access to the M6, M42 and A45, Coventry and Birmingham  They have good transport links via public transport and parking on the business park.

If you are interested in finding out more, please do get in touch by applying with your cv in WORD .doc or .docx format (not PDF) and we can send you the full job description and have a chat to discuss the role and go through your cv.

This is a permanent full time role and for Corinium language associates is acting as an employment agency for this role.

Ref: 1606-20


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