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Spanish Customer Advisor for Airbnb in Lisbon

Job Description

Spanish 2nd Line Advisor for Airbnb


We are looking for fluent Spanish speakers to become part of an amazing team in Portugal, Lisbon.
Able to deliver high-quality service across multiple platforms.

Challenge yourself!

We are happy to be the company where you can develop your talent in a high-energy multicultural environment.
The company's Customer Support will boost your knowledge in worldwide leading brands’ strategy, customer behaviour, and market knowledge for life.

Airbnb is a trusted community marketplace for people to list, discover, and book unique accommodation around the world — online.
With world-class customer service and a growing community of users, our client offers the easiest way for people to earn extra money from their available space and showcase it to an audience of millions.

What do we need ?

. Trust and Passionate people, able to Inspire others and Add value showing Empathy

. Strong in communication and interpersonal skills. This will be a back-office role, mainly e-mail support

. Able to pick up new technology quickly

. English as a 2nd language

. Availability to work 8 hours/ day, 40 hours/ week, rotating shifts (between 8 am - 7 pm, Monday to Sunday)

For non-EU applicants, it is mandatory to hold a valid work permit.

What do we offer ?

. Competitive salary (14 monthly payments per year)

. Monthly performance bonus . Monthly meal allowance

. Help in finding accommodation in Lisbon

. Recognition program for referral friends

. Fresh fruit on site

. Great office location with easy access by public transport

. Private Healthcare + Dental insurance (after 6 months)

. English speaking Doctor on site . Initial training fully paid by the company and included in the contract

. Continuous training, development, and career opportunities

. Work within a young international team

Come and join our happy family, warm and sunny Lisbon is waiting to welcome you!

Ref: 32744


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