Get similar jobs by email Register →
|Job Title||Spanish Customer Service Team Lead – Limerick|
|Our Reference||JN -082018-2739|
|Salary||30000 - 35000|
|Date Posted||5 months ago|
You will need a near native level of both Spanish & English (written & verbal) as well as 3-4 years customer service experience and a minimum of 1`year team lead experience.
- You manage the daily operations of the team – This can include various factors such as; leave requests, query management and back order scenarios.
- You will focus on the team’s adherence to company and European guidelines within their day-to-day and ensure that weekly & monthly stats are issued to the relevant parties.
- You will be the point of escalation for your team should issues arise.
- You will become the go-to expert on tender and pricing for specific markets etc.
- Ensuring that tender submissions are managed effectively by the team and keep a close watchful eye on performance management too.
- You will work closely with the various lead’s in other departments throughout the company.
- You will be responsible for recruitment (interviewing and new hire integration) as well as coach and mentoring team members on best practice.
Work for a company with over 50 years in the medical industry that aids both patients and doctors get the service they deserve. With a number of office locations around the globe and near 300 employees worldwide, this is a company you will certainly want to get on board with.
You will need the following in order to qualify for this job:
- Near native
- Near native level of English
- Excellent communication skills (written & verbal)
- Bachelor’s degree
- 3-4 years customer service and/or call centre experience (1-2) years
- Previous Team lead experience needed
- Strong leadership skills
- Excellent analytical skills
Where is the job located?
Limerick, Ireland – Limerick is situated in between Dublin, Cork and Kerry so you are never too far from a new adventure. Limerick is the 3rd largest city in Ireland and home to a number of international companies like our client here.
Interview & Salary:
First, there will be a phone interview and if successful you will be invited for a face-to-face in Limerick.
Salary: You can expect to earn €35,000 gross per annum (comes with an increase in your first year). A relocation package is not guaranteed, but we can discuss this.
Don’t forget that there is a number of great benefits here – pension plan, health insurance, company gym and many more.
Keywords: Spanish Customer Support, Spanish customer service team lead, Spanish team lead, Team leader Spanish
Ref: JN -082018-2739
Sorry, this job post it's no longer available
- Dutch Customer Service - Limerick
€25500 - 27000 per annum
For those of you who like to chat, who lives to help others get where they need, this customer service job could be for you. We are looking for Dutch speakers who also...26 days ago
- German Speaking Customer Service Rep - Limerick
€24000 - 25500 per annum
German speaking Customer Service Representative wanted here in Limerick, Ireland. For those with an affinity to help others and love that each day could bring somethin...3 months ago
- Dutch Customer Service - Berlin
€1800 - 1870 per month + Monthly bonus
Berlin - Need we say More? Join the international team in Customer Service today for an experienced and well trusted company here in Germany - This is a great starting...26 days ago
- Danish Customer Service - Boxtel
Boxtel, North Brabant
€1900 - 2100 per month + negotiable
Job Summary Speak Danish & Looking for a chance to work abroad? Not a problem, a client of our who is based in the Netherlands is looking for a number of Danish Speake...about 1 year ago
- Czech Customer Service Agent - Greece
Nordic Jobs Worldwide is looking for candidates with a fluent or native Czech language skillset, for a customer service job in Athens. Are you Czech speeaking and want...2 days ago