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Spanish speaking Quality Assurance

Job Description

Be Part of It

You will be representing a world-leading car manufacturer who requires Quality Analyst  with foreign language abilities in order to address their expanding international markets for brand new models hitting the market right now. This organisation provides a contemporary working environment with a diverse team based in Bucharest, Romania.


Your Challenge

While the agents provide navigational route assistance, assistance at the road side or within the vehicle, your job will be to support the agents. You will monitor and asses their answers and provide professional feedback. Some of your tasks might include:

•   evaluate agents performance against specific standards 

•   provide feedback 

•  coach agents in order to improve performance

•  conduct language assessments 


Your Resume

•  3rd level education with Call Centre experience 

•  good presentation skills in English and Spanish

•  pro active 

•  professional attitude when delivering feedback  

•  Analytical skills 

•  Familiar with CSAT or NPS  

•  Team player 


Up for the Adventure?

Then get in touch with us today, we can’t wait to hear from you!

Ref: 5639


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