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Sports Network Customer Advisor (Danish)

Job Description

++Would you like to live and work in the charming student city of Münster? ++ Do you like sports and supporting people? ++ Then this is your position:
 

The Client
 
Our partner is an international Contact Solutions provider working with leading companies and having a worldwide presence.

For one of their clients, a television sports network, they are currently recruiting a Danish speaker for their office in Münster, Germany.
 
The Job
 
As part of the Nordic support team, you will advise and support customers, who are using this channel to watch sports events worldwide, via email. The main tasks include:
 
- Advising clients on the product and handling any queries
- Giving excellent customer support via email
- Handling administrative tasks
- Updating client´s data
- Improving knowledge about product and services
 
The Profile
 
- Excellent level of Danish and very fluent in English
- Experience in customer service
- Customer service oriented, friendly and good writing skills
- Flexible, pro-active and a fast-learner
- Good MS-Office skills
- EU citizenship or valid work permit for Germany
 
The Offer
 
- Possibility to work in an international working environment
- Real career opportunities
- Working hours: Monday to Sunday, 9 AM – 10 PM (rotative shifts)
- Flexible to work on weekends
- Fully paid training of 4 weeks
- Support in relocation and integration into Germany
- Temporary contract for 12 months with possibility to receive permanent contract after another 12 months
- Salary of 21.984€ per year + performance related bonus
- Bonus for working on weekends
- Start date: asap

Ref: ME01

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