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Sports Product Advisor w/ Native level of French

Job Description

Are you passionate about sports and do you find sports fashion interesting? Do you like helping other people? Do you speak French at a Native level? If this sounds like you and you have experience in Customer Contact, then go ahead and apply!

Our client is a multinational and world famous sports brand who manufactures clothing and equipment for both professional athletes and sports lovers. They are looking for a Sports Product Advisor with a sporty and flexible attitude to join their new project in Barcelona. Together with your trainee, you will offer the best possible experience for consumers all over the world. 

As a Sports Product Advisor, your responsibilities include:
- Deliver a high-quality customer service over the phone and in your Social Media channels
- Understanding and managing needs and providing your consumers with adequate solutions
- Providing guidance and support to a trainee that will be working directly with (and reporting to) you
- Entering data and maintaining the database at local market level
- Reviewing information that they provide in all possible sources (like newsletters, web, posts and events..etc.)

Key Languages:
- Native level of French
- High level of English
- Intermediate level of Spanish would be a plus
- Another European language would be a plus

Core Skills/Experience:
- More than 3 years of working experience and at least 1-year experience in customer service
- Higher education
- Knowledge about Social Networks would be highly valued
- Flexible and proactive
- Team player who is also able to work independently
- Good communication skills
- Eager to learn
- Passionate about sports

What's on Offer:
- Competitive salary
- 50% discount on company products
- Free gym at the office + laundry service
- International working environment
- Immediate starting date



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