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Swedish Customer Service - Lisbon

Job Description

We are looking for new talents who want and build a new career in Portugal.

Our team is characterized by its versatility and internationality. Our employees from all over the world bring in a wide range of experiences and skills.

Our company strongly focuses on teamwork and confidentiality between the people. This is how we transform our passion for excellence.

As a dynamic team, we are committed to our partner's success and dedication to deliver outstanding performance for customers in all respects.

The company has been voted seven times as the best company to work for in Portugal by the Great Place to Work Institute. In addition, we were awarded four times by Exame Magazine as one of the best companies to work for in Portugal and the best company in our sector.

Requirements:

Competent, Friendly and Efficient - Our Professional Customer Service Answers via Phone, Email and Chat, Becoming our Customer's First Contact Point.

Depending on the customer, you will trade in different industries, and you will focus on tasks such as:

Customer support for ordering, purchase or goods;

Help with concerns about payment transactions and customer account issues

Technical support for a number of pc-related issues;

Professional management of changes, adjustments, complaints and any other customer issues.

Qualifications:

Written and oral communication skills in Swedish and good understanding of English (B1 level)

Good computer and internet skills.

Fast learning capacity.

Excellent communication skills, interpersonal skills and team spirit.

Targeted work.

Flexibility and robustness.

Experience in phone customer service / call center environment (preferred)

Portugal is famous for its warm weather, and generally the weather in Portugal is warm all year long. But depending on where you settle in the country, you will be able to experience weather differences. For example, if you settle in the south, the weather will be far more hot and dry than if you settle in the northern part of Portugal, where there is a more temperate climate.

As in all other countries you will also be able to experience regional differences in Portugal depending on where in the country you choose to settle. In cities such as Lisbon and Porto, you will be able to experience a vibrant city life that offers shopping, historical and cultural experiences, while on the countryside you will experience small, pleasant villages.

We offer

International career in a multicultural environment.

Possibility of cooperation with managers in different industries.

Intensive training and confidentiality.

Long-term development opportunities.

Temporary renewable employment contract.

Private health insurance after 6 months of employment.

Accommodation in a room of a company-owned apartment.

First flight fee refund.

Free annual flight to the country of origin.

Free Portuguese language courses, water sports, soft trekking and much more for all interested.

Ref: Lisbon swe

Location

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