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Swedish Customer Support Agent to Riga, Latvia

Job Description

We are looking for Swedish speakers for a customer support to beautiful Riga in Latvia.

Are you looking for new career opportunities while gaining valuable international experience? Then we have the opportunity for you!

Our client is a global company with over 30,000 employees in offices in 22 countries. Since 2001, there are also offices in Riga which currently have 500 employees, of which approx. 100 are from the Nordic countries. The company offers customer support, IT support and sales in several different languages ​​through its contact centres. They are aware that customers are the most important thing a company has and therefore they invest in delivering high-quality customer service. To enable this, they also offer training directly from the start and on an ongoing basis training to enable you to develop in your knowledge. Already, our client already has many service-oriented people who work every day to offer it the best possible service and are now looking for motivated people who want to become part of this team!

Requirements

The role
Deliver first-class customer service for Swedish-speaking customers via telephone, e-mail and chat.

Requirements:

  • Good knowledge of Swedish, both in speech and writing
  • Good knowledge in English
  • Outgoing and likes to talk to people
  • Service-oriented and customer-oriented
  • Ability to work independently and have a "go-getter" attitude
  • Team player
  • Willingness to expand your knowledge in technology
  • Ready to work in shifts

 

Offer

  • Valuable work experience from an international environment and a multilingual team
  • 2 weeks paid training at start-up
  • Full-Time Employment
  • Competitive salary + bonus system
  • 4 weeks annual holiday
  • Health insurance
  • Free gym
  • Free taxi shuttles at late shifts
  • career Development Opportunities
  • Various events, excursions and activities
  • Flexible working hours
  • Extensive flight pack
  • Refund of the flight ticket and 30 days in a hotel
  • Pickup from the airport
  • Help find permanent living
  • Arranges Latvian phone number
  • "Buddy" – Support system
  • Other information

Training - the first two weeks and it is paid.
Working hours - Full time, shift work - 5 days a week.

 

Ref: TrRiga04

Location

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