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Swedish Customer Support Agent to Tallinn, Estonia

Job Description

Are you passionate about fixing problems and talk to people? Do you want to live in the beautiful and innovative city of Tallinn? We are currently looking for personnel for an amazing company’s Support Team for the Swedish Market. Interviews are ongoing and start up is immediate and can be done remotely, before relocating to Estonia. 


What you'll be doing:

  • Represent our client in any Swedish and English-speaking market
  • Support all our client’s users and help them get the most out of our apps
  • Create loyal fans by showing them we really care
  • Contribute and share ideas to decrease the workload and improve the quality & speed of our client’s customer support
  • Be a key player in building a support team in a challenging growth environment



  • Understand what does outstanding customer support looks like and be ready to go the extra mile
  • Be ready to work in shifts
  • Be always ready to put customers first, be passionate about helping others
  • Be curious as to why customer support is contacted in the first place and be ready to tell the story to other teams within Bolt
  • Be a hustler, not stopping after 20 obstacles a day
  • Have excellent spoken and written Swedish and English skills, any other language is a plus
  • Be passionate about new technologies and ridesharing



  • Motivating compensation and company stock options
  • No corporate BS – we’re moving too fast for that
  • Amazing personal growth experience at one of the fastest-growing startups in Europe
  • Working with a motivated and talented international team, plus regular team events
  • Working in one of the coolest offices in Tallinn – ping-pong table, free snacks/drinks
  • Impactful work – you’ll have a rare opportunity to build a product literally used by millions of people across the world


 About the company

Our client is one of the fastest growing startups in the world with over 30M happy customers in 30+ countries, from Europe to Mexico to Africa. We’re building the future of transport – one platform that connects you with cars, motorcycles, scooter sharing, and anything else you need to move around in your city. Fast, convenient and affordable for everyone, as transport should be.

They believe in a future with less car ownership and flexible urban mobility. By bringing reliable on-demand transport to the masses, we’re helping cities evolve towards decreased traffic congestion and pollution. Having reached a $1B valuation in just 5 years, they are all about hyper-fast growth.

They are looking for experienced Swedish Speaking Customer Support who will make it easy and effortless for all our client’s app users regardless of their country of location. Let’s build the future of transportation together!

Our client’s team is made up of thinkers, innovators and go-getters shaping the way millions of people move around the globe. They value passionate and down-to-earth people who are driven to get things done and find creative solutions to problems.  They recognize that their strength and success are directly linked to the talent and skills of our team members and a lean approach to their work. The headquarters are situated in Tallinn, Estonia and in total they have offices in 30+ countries around the world.



Nordic Jobs Worldwide

Nordic Jobs Worldwide is a professional Nordic recruitment specialist focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.

Nordic Jobs Worldwide is the largest language Recruitment agency in the Nordic region, we match the most exciting jobs with Nordic talent. Over the past 2 years we have recruited and helped over 1000 Nordic speakers to their dream job with our partners in over 28 different countries.


Did we spark your interest? Get in touch and let’s talk!

Ref: Est02


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