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Swedish IT Analyst needed in Multinational company in Poland

Job Description


Business enterprise operating in the field of technology and healthcare. The company has spread across 31 countries offering a wide range of software and hardware services and solutions including R&D, technology services, Remote Infrastructure Management, IT hardware, system integration, distribution of technology and telecom products. It has a unique management philosophy based on trust and transparency where the employee comes first.



  • Fluent  Swedish and English
  • Help desk, customer service, and support experience
  • Microsoft Windows, OS expertise level -  “Advanced User”
  • Basic knowledge of current Anti-Malware and Firewall products
  • Basic knowledge of networking technologies (TCP/IP, DNS, WLAN)
  • Disciplined, systematic - problem solving skills required



  • Providing customer support by phone, email ,or chat
  • Diagnosing the issue and provide a path to resolving inquiries
  • Logging calls from customers into Contact Management System
  • Demonstrating a high level of customer service when helping a customer
  • 1st line technical support



  • 2 week free accommodation
  • Gym membership
  • Life and health insurance
  • Lunch vouchers
  • Permanent job contract
  • Performance bonus
  • Supplement for picked language course
  • Bonus of 200-300 PLN for 2 weeks holidays per year
  • Bonuses for Christmas, b-days, weddings, etc.
  • Opportunity to grow in your career
  • Low cost of living
  • Professional training provided by experts




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