Swedish Resource Coordinator

Job Description

Responsibilities:

• Manage / Facilitate end-to-end support requests
• Maintain adequate notes for each request handled to keep remind of team abreast of the status and pending issues
• Submit weekly and monthly status reports (as required according to business demand)
• Attend operations team meeting to give updates and/or recommendations on any issues where new processes and procedures should be considered
• Contribute to additional projects as delegated by the Management team
• Be an active member of a virtual team
• Ensure compliance with company regulations with regards to Data Protection and Information Security

Requirements:

• Native or near native language proficiency in Swedish
• Native or near native language proficiency in English
• Demonstrated professional customer service skills with a respectful and positive attitude
• Excellent spoken and written communication abilities
• Project management and coordination skills
• Demonstrated analytical and problem-solving skills
• Self-motivated, hands-on and independently working individual
• Adaptability and capacity to easily find solutions
• Proactive attitude

Our offer

• Attractive rewards and additional performance based bonuses
• Annual fixed bonuses
• Full private medical insurance & discounted prices for the dependents of the employee
• Child birth support
• Online library access for passionate book readers
• Health & Nutrition: Health and wellness services @ the office
• Various discounts for gym classes & other recreational activities
• Free development training, for both personal and professional purpose, via our E-Learning platform
• Multicultural and enthusiastic work environment
• Access to the company’s cultural events including well-known festivals in Romania
• Lunch vouchers
• Full relocation package

Ref: Swedish RC