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Swedish Social Media Moderator to Athens, Greece

Job Description

Have you dreamed about working for the biggest social network in the world? We are looking for a Swedish speaker with excellent written skills and keen to detail !

What will you do ?

Assisting the largest social media community in resolving enquiries empathetically, accurately and on time as a content moderator. You will become and remain knowledgeable about the most updated social media products and community standards!

On a daily basis you will be asked to:

Make well balanced decisions and stay personally driven to be an effective advocate for the online community.

Display a strong bias to doing what’s right for the online community.

Investigate and resolve reported issues, such as requests for account support and reports of potentially abusive content.

Requirements:

Proficient or advanced level in Swedish and English

High cultural awareness of the supported region is essential for this role

Familiar with social media platforms & current trends

Availability to work in rotating/night shifts & on weekends

What is a content moderator?

A content moderator is always on guard, maintaining the online reputation of a business in a continuously changing and demanding online world. They screen, monitor and approve content in compliance with the website’s guidelines. By promoting excellent customer service, they help cultivate a strong and active community around the brand.

What does a content moderator do?

Social media content moderators ensure that all information and data (different types of articles, images, videos and audio clips etc.) uploaded by users are compliant with intellectual property rights or do not contain inappropriate content that may scare away users. Content moderators help build up an entertaining and compelling experience by keeping content focused on the interests of the community.

Join a awesome team in Greece!

Athens is located in the southern part of the country on the Mediterranean coast, surrounded by mountains on three sides. About half of all Greeks live in or around the city. Athens is one of the world's oldest cities, and together with Rome there are no cities that have so much documented history related to them. Athens has grown into a big city with over three million inhabitants and is a perfect destination if you love culture, history and a warm climate.

Our client:

Is the very first company to introduce office centers in Greece and these are the largest in the local market. Our client is a multinational company that simplifies their customers' work worldwide. Our client works to improve business results and also to support people. Their employees represent our client, make them successful and make them proud. Excellence, commitment, innovation and diversity are the main components of their success.

What they offer:

Competitive Salary in Greece
Good relocation package: Flight ticket payed/ Airport transfers / 2 weeks free accommodation
Monthly bonus scheme at achieved goals
Career Development Opportunities
Extra paid for overtime, Sundays and Greek holidays (75%)
Extra charge for night shift (25%)
Special discounts and offers for all employees
Paid education in the latest technology
Ongoing IT and competence training from our specialists
2 Extra salaries per year (Christmas / Easter summer)
The health insurance is arranged and paid by the employer
International, multicultural and modern working environment
In-house doctor
Employee relationships that help integrate new employees into the Greek lifestyle and culture
Team building, excursions, theme parties, sporting events, etc.

Ref: F:SE(SocialMedia)

Location

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