Swedish speaking Customer Support Agent in Barcelona

Job Description

Work as a Swedish speaking Customer Support Agent in beautiful Barcelona

As a Customer Support Agent, you will play a crucial role in an important new partnership for our client by assisting customers with their questions and inquiries and ensuring excellent customer relationship management at every interaction. The department is rigged for growth in 2021, which offers a wide range of opportunities for internal promotions and career development for the right candidates.

Main responsibilities:

• Receive and handle Swedish speaking customer requests by social media email and chat
• Function as an ambassador for the Discovery Channel service
• Collection and maintenance of customer data
• Clarification of customer inquiries regarding service, subscription, payment and technical requirements
• Work on requests and comments via the Discovery Channel Media channels

Requirements

• Complete Swedish fluency on a native speaker level
• Experience in customer service, communications or similar roles
• Good knowledge of current social media channels (Facebook, Twitter etc.)
• Passion for community management and digital affinity
• Excellent communication & inter-personal skills

Offer

• The opportunity to work in sunny Barcelona, one of Europe’s most attractive cities
• An ambitious company culture, encouraging internal promotions and professional development
• International working environment

 

If you are interested, please apply and our Swedish recruitment team will help you further. 
All applications will be treated in the strict confidentiality and only the approved candidates will be invited to an interview. 

 

About Nordic Jobs Worldwide

We are a professional Nordic recruitment specialist focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.

Nordic Jobs Worldwide is the largest language Recruitment agency in the Nordic region, we match the most exciting jobs with Nordic talent. Over the past 3 years we have recruited and helped close to 2000 Nordic speakers to their dream job with our partners in over 28 different countries.

Ref: swbar