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Swedish Speaking Customer Support Agent to Malta

Job Description

Company Brief

Our client is a gaming software aggregator providing market-leading casino and bingo content combined with full centralised back-office via a state-of-the-art platform. This model is the future and we are at the forefront of this change.

Working in Malta

Malta is getting more and more popular of a destination for Scandinavians to relocate to. The sun is shining for more than 300 days a year, English is the official language and it is perfect if you love tanning and the beach. On Malta you have a great opportunity to start or expand your career, while you get to enjoy the sunshine, sunbathing and late evenings. Malta is a small island with amazing public transportation, healthcare and is extremely safe to live on. 

Job Brief

We are looking for a motivated Swedish Customer Support Agent with excellent soft skills and a positive attitude to ensure player satisfaction. We are a growing company with a young and dynamic team supporting a wide variety of brands.

Swedish Customer Support Agent Responsibilities:

  • Handling chats in a timely and customer centric fashion
  • Replying to emails in a professional manner
  • Showing empathy and appreciation to our customers
  • Dealing with complaints and dissatisfied customers 
  • Working independently and proactively to improve customer satisfaction

Swedish Customer Support Agent Requirements:

  • Fluent in Swedish, both written and spoken alongside good English skills
  • Soft-skills to be able to deal with challenges professionally 
  • A positive attitude

Sounds like a job for you? Apply today!

Ref: Sw2Malta


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