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Swedish Speaking Customer Support for World Famous Streaming Service!

Job Description

Can you see yourself using your communication skills and friendly attitude to provide a amazing and positive experience for our clients customer? Then the opportunity to work as a Customer Service Representative in Amsterdam may be right for you!


You love:

  • Providing exceptional customer service in a non-scripted world to get members back to streaming
  • A fast-paced and high-performance work environment
  • Having conversations with people you don't know (interacting with all types of people from allover the world)
  • Learning new things and finding creative ways to solve problems
  • Give and receive performance feedback with your team mates and Supervisor regularly


You are / You have:

  • Finnish and English language fluency, both written and spoken as well as excellent comprehension skills
  • Able to work regularly on a fixed schedule or 40 hours a week, between 7am and 11pm, 7days a week, depending on your schedule
  • Able to connect with and solve problems for customers
  • Experience streaming on various devices (TV, phones, gaming systems)
  • A basic understanding of computer and home networking terminology (operating systems,browsers, routers, modems, etc.).
  • The ability to quickly adapt to change with positive and enthusiastic attitude
  • The drive to be successful and contribute to the success of others


We offer:

  • A good monthly salary for a 40-hour work week
  • 8% holiday pay, paid in May each year
  • 25 days paid holidays per year on a full time basis
  • 20% premium pay for hours worked on Monday-Friday after 10:00 pm and on Saturday between 7:00 am-6:00 pm
  • 30% premium pay for hours worked on Saturday between 6:00 am
  • 50% premium pay for the complete shift on Sunday and national holidays
  • Full-time (2 weeks) paid training and work schedule 4 weeks in advance
  • A convenient office location in Amsterdam; 1 minute walk from Amsterdam Sloterdijk
  • Travel allowance, catered lunch and other snacks every day
  • Contribution to your pension


Nordic Jobs Worldwide

Nordic Jobs Worldwide is a professional Nordic recruitment specialist focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.


Nordic Jobs Worldwide is the largest language Recruitment agency in the Nordic region, we match the most exciting jobs with Nordic talent. Over the past 2 years we have recruited and helped over 1000 Nordic speakers to their dream job with our partners in over 28 different countries.



Ref: Swe2AmsterdamNetflix


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