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Swedish Tech Support to Dublin, Ireland

Job Description

Are you interested in technology or IT, and want to work gain valuable experience to kick-start your career? Then starting your careering in a market-leading company in Dublin might be just your cup of tea!

 

Our client has their office just 20 minutes away from Dublin city! Dublin is recognized as an international town, but the city in is self, still prides it self on its Irish culture! You’ll always find something new to do or great sites to visit, and remember, Irish people are a social bunch! One of the great things about Ireland, is the countries great nature! If you like hiking, you can find great hikes just an hour or two outside of the city!

Enjoy a city that always gives you something new! With a great bars, restaurants and famous pubs!

 

Work tasks

As a B2B technical support, your responsibilities are to help companies with their IT-related troubles. You get in contact with customers through Phone, Mail and Chat. As you are working for some of the most famous IT&Tech brands in the world, it’s important that you handle yourself professionally and that your mantra is Quality and Efficiency!

You’ll have to get used to working with the top-notch worktools that our client implement to give the best service to their customers! This will help you reach both your individual goals, as well as the companies goal.

You will be responsible for both documentation and quality reassurance, with many different tasks! Remember that an every customer is different, you will have to be flexible and be able to work with multiple tasks!

 

Who are you?

As a Technical support for the Swedish market, your oral and written skills must be at a native level.

You are customer-oriented, energetic and positive, with the ability to think analytically.

You’re motivated to grow as a person and to handle the customers with care and problemsolving!

 

What do we expect from you?

You can communicate well! Patience and openness is key factors to success in this job!

No prior experience is required, but experience within a service field, is a valuable competence in this work.

You know how to identify the customers issues and have the ability to react on the spot!

You have the ability to be flexible and to adapt to an ever-changing environment.

 

What do we offer you?

Plain ticket and accommodation in the starting period

Good development possibilities

Competitive pay

Great job in an international environment

 

 

Ref: SWE2DUBLIN

Location

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