Swedish Technical Support role in Poland!

Job Description

Company

Business enterprise operating in the field of technology and healthcare. The company has spread across 31 countries offering a wide range of software and hardware services and solutions including R&D, technology services, Remote Infrastructure Management, IT hardware, system integration, distribution of technology and telecom products. It has a unique management philosophy based on trust and transparency where the employee comes first.

Requirements

• Fluent  Swedish and English
• Help desk, customer service, and support experience
• Microsoft Windows, OS expertise level -  “Advanced User”
• Basic knowledge of current Anti-Malware and Firewall products
• Basic knowledge of networking technologies (TCP/IP, DNS, WLAN)
• Disciplined, systematic - problem solving skills required

Responsibilities

• Providing customer support by phone, email ,or chat
• Diagnosing the issue and provide a path to resolving inquiries
• Logging calls from customers into Contact Management System
• Demonstrating a high level of customer service when helping a customer
• 1^st line technical support

Benefits

• 2 week free accommodation
• Gym membership
• Life and health insurance
• Lunch vouchers
• Permanent job contract
• Performance bonus
• Supplement for picked language course
• Bonus of 200-300 PLN for 2 weeks holidays per year
• Bonuses for Christmas, b-days, weddings, etc.
  • Opportunity to grow in your career
  • Low cost of living
  • Professional training provided by experts

Online Chat – Talk to the Recruitment Consultant

If you want to talk immediately with one of our online recruitment to discuss your job application or any future job possibility in multilingual sector in Europe through Head Hunt International, please apply for this job and you will receive the further instructions by email or text message to chat with us immediately.

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