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Swedish Technical Support Specialist (First level support)
Job Title | Swedish Technical Support Specialist (First level support) |
Industry | |
Location | Czech Republic |
Date Posted | almost 3 years ago |
Expiry Date | 2016-07-13 |
Job Description
HR Globally Talent is an International Recruitment Agency based in Europe with representation worldwide and is now looking for a Technical Support Specialist (Level 1) who wants to join an exciting opportunity in Czech Republic.
Duties and Responsibilities:
As a Technical Support Agent you will be the first point of contact for the end users through Calls, E-mail, Web, and Chat and you will resolve end users issues and requests at the first level. The duties to be achieved will be:
- Diagnose end user issues and troubleshoot all technical issues
- Respond to email tickets and phone calls to resolve inquiries
- Replicate the problems in a test setup
- Collaborate with all the support team and vendors
Skills:
- Native or Fluent Swedish Speaker with Fluent English
- Aptitude for troubleshooting technical issues
- Good Customer Service Skills
- Good Pc skills and IT background
Apply Today!
Ref:
Expired Job
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