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Technical Support Consultant B2B + Dutch

Job Description

Do you have good communication skills and do you want to work in an international environment? If Dutch is your mother tongue, this is your chance!

Our client is an international company working for a Digital Service Provider, designing solutions and operating customised processing services around payment, from their office in Poblenou. They provide information and solutions to their customers (B2B). 
For their customer service team, they are looking for enthusiastic candidates who want to contribute to the customer satisfaction. 
 
As Technical Consultant B2B, your responsibilities include:
- Answering questions over the phone or by e-mail from your different customers (B2B)
- Providing your customers with information on various products and applications
- Giving advice and providing your customers with solutions for (technical) problems
- Maintaining a good relationship with your customers
- Making sure that the all the questions and incidents are solved and documented 
 
Key Languages:
- Native level of Dutch
- Good level English 
- French is a plus

Core Skills/Experience:
- Preferably experience with customer contact over the phone
- NIE and a number of Seguridad Social
- Good communication skills and a team player
- A positive attitude and enthusiasm
- Motivation to contribute to customer satisfaction and their success
 
What’s on Offer:
- Fixed salary plus bonus
- 2 weeks of training, starting the 12th of July 2016
- A pleasant and friendly work environment without strong hierarchical culture
- An open working atmosphere in which they listen to the ideas and suggestions of their employees
- Easily accessible office

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