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Technical Support with Swedish

Job Description

Position Suitable for graduates, people wanting to transition into an IT career or people with previous tech support experience

Opportunity to join a well known global company with genuine career prospects

In this role you will:
Receive incoming calls and emails from customers with technical issues for a wide range of different software and hardware
Prioritise problems, dealing with immediate issues yourself or identifying specialist colleagues that will be able to help
Coordinate with other departments to resolve problems
Maintain regular contact with customers until the problem or question is resolved
Deal with occasional non technical issues as needed

We require:
Good English language, plus fluency in Swedish
Previous Experience in telephone based customer support is an advantage but, enthusiastic graduates with a passion for IT technology are also welcome to apply
Proactive personality
Excellent communication skills and a genuine desire to deliver world class customer service
Must have EU passport or Permanent Residency for the Czech Republic
Applications from people not already living in the Czech Republic but wanting to relocate here are welcome.

We offer:
Relocation assistance available
Very good starting salary
Genuine chance to grow and develop your career long term
Ongoing training, including structured long term skills building plans
Modern, multicultural working environment
Security of working for a stable and growing international company

If you would like to apply for this job, please send a copy of your CV in English language and a brief covering letter using the application button below, or call Martin on +420 602 538 217
Please read carefully and copy all of the below text into your email before sending any application to Dorset Management s. r. o., company ID No.: 246 92 336.

 

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