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Telephony Engineer

Job Description

Be part of it

One of the biggest BPOs in the world is looking for a friendly and tech-savvy new team member to join as a Telephony Engineer. You will be part of this global enterprise and benefit from our client's modern work ethics and generous benefits package. 

Your challenge

As part of your role as a Telephony Engineer, you will provide 1st and 2nd support for voice and network environments. If issues continue you will need to contact 3rd party suppliers to ensure a smooth running of all applications. As you will engage with a lot of colleagues and 3rd parties a high level of Customer Service is required.

Your resume

  • Voice Gateways
  • Good knowledge of VoIP environments and IP/PSTN integrations(T1/E1/SIP circuit)
  • Have a university degree
  • Excellent communication skills both written and verbal
  • Trouble Ticket resolutions

 

Up for the adventure?

Then get in touch with us today, we can’t wait to hear from you!

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