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Tobacco Brand Customer Support (Hebrew)

Job Description

The Company.

Are you dreaming of the Mad Men’s office environment? This American leading tobacco brand is looking for you to join their international team in Athens!

As part of a global community, you will work with a wide range of nationalities and backgrounds. You will work for a company who cares about its employees, get full of opportunities to learn and grow professionally and personally.

Based in Athens, you will experience a new lifestyle combined with a real learning experience. 

The Job.

In this role, you will be in charge of providing support and advice to the customer in regards to the brand’s tobacco products.
Your tasks are: 
– Customer Service via phone an email
– Providing product information to the customer
– Professional usage consulting for the products
– Processing of warranty cases

The Profile.

The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. 
– You speak native Hebrew and a high level of English
– You are motivated, reliable and committed in your work
– Customer service and quality is part of you
–  You have a drive for excellence and professionalism
– You have excellent communication skills
– You are a real team player and willing to work with many other nationalities

 The Offer.

– A full-time job, 40 hours a week
– Salary: 14 salaries per year x 1200€ gross per month + 180€ performance-related bonus + 300€ monthly accommodation bonus (valid for 1 year) + 130€ monthly relocation bonus (valid for 1 year)
– Schedule: rotating shifts from Sunday – Thursday 08:00 – 21:00 and Friday 08:00 – 13:00
– A Quality Certified Management Company
– A Multicultural environment: 8.000+ passionate people from +90 countries working together
– A Company offering you not only a job, but a full experience abroad!
– A recognized training delivered by the biggest brands
– A complete relocation package including:

  • Flight ticket to Athens
  • Hotel accommodation for 2 weeks with breakfast
  • Assistance in finding a flat + real estate agency fee paid by the Company
  • Flight ticket to your home and back every year
  • Other benefits: vouchers, discounts, free Greek classes, events, outings and parties all year round

– Start date: ASAP

Ref: GAT-PM-HE

Location

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