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Tourism Adviser (French)

Job Description

Worldwide company recruiting French speaking Customer Service Advisers in Porto.

Do you want to work for a market leader in the hospitality industry? We are currently looking for French speakers for their office in Porto.

Starting date: As soon as possible

The Company

Our partner is an international Contact Solutions provider working with leading companies and having a worldwide presence. 

Your Responsibilities

- Provide professional customer service solutions over the phone and emails
- Answer and solve client and customer inquiries and issues
- Guarantee clients satisfaction and high level of quality 
- Ensure and participate in the success of the department

Your Profile

- Native level of French + fluency in English 
- Motivated and positive mindset
- Efficiency and organisation skills 
- Team spirit
- Client and service oriented
- Willingness to stay in the country for medium term at least (no summer or short term project!) 
- Punctuality, flexibility and adaptation skills 
- Very good communication skills

The Offer

- Contract as from the first day of training (training is paid 100%) 
- Full time job (40h/week), rotative shift Monday-Sunday (7 am - 11 pm)
- A stable job and opportunities to grow within the company
- A family style working environment, while benefiting from an international and multicultural company
- Opportunity to work for  Top companies on the market 
- 700€/month (x14 per year)
- 5.17€ meal voucher per work-day
- Up to 100€ / month Bonus
- Help in finding accommodation and reimbursement of flight tickets
- Accommodation support of 330€/month (for 3 months)
- Yearly retention bonus of 300€
- Private health insurance after 6 months of work

Ref: PAS07


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