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Tourism Customer Service (German

Job Description

Are you looking for an amazing job? You like the sun and the hospitality of Portuguese people? You like social contact and you like helping people? Maybe you found your job here:

We’re hiring German speakers for 2 different companies in the center of Lisbon as Customer Service Advisers. 

The Company: 

The company is an international Contact Solutions provider who works together with several big companies over the world.

Your Responsibilities:

- Dealing with German Customers over the phone and via email
- Helping customers with issues and questions
- Provide high quality level of customer service

Skills/ Qualifications:

- Native German speaker
- Motivated person
- Team player
- Positive attitude
- Client and service oriented
- Willingness to be flexible
- Ability to work under pressure

The Offer:

- Permanent contract
- Fully paid training
- Companies with a nice and international environment
- Job security 
- Salary: see below the 2 options:

Company A: 
800€/month (x14 per year)
6.17€ meal voucher per work-day
100€ / month Bonus
Help in finding accommodation and reimbursement of flight tickets

Company B: 
980€/month (including accommodation)
160h/month (work hours may vary from week to week) 
Working schedule varies from 08:00 to 20:00 
Working on weekends increases the hourly wage of 25%

For international candidates:
- Reimbursement of the flight ticket (after staying for at least 9 months)
- The company offers one flight per year back to your native country
- The possibility to stay in a company flat
- Pick-up from airport
- Free Portuguese courses, Sport activities, Events & Parties, In-house canteen, Employee programs, etc. …



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