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Traveler Adviser (German)

Job Description

Worldwide company recruiting German speaking Customer Service Advisers in Lisbon.

Do you want to work for a multinational leader in the hospitality industry? We are currently looking for German speakers for their office in Lisbon.

Starting date: 10th of April 2017

The Job

- Provide professional customer service solutions to travelers over the phone and emails
- Answer and solve client and customer inquiries and issues
- Guarantee clients satisfaction and high level of quality 
- Ensure and participate in the success of the department

The Profile

- Native level in German
- Good level of English
- Motivated and positive mindset
- Efficiency and organization skills 
- Team spirit
- Client and service oriented
- Willingness to stay in the country for medium term at least (no summer or short term project!) 
- Punctuality, flexibility and adaptation skills 
- Very good communication skills

The Offer

- Contract as from the first day of training (training is paid 100%) 
- Full time job (40h/week), Monday-Sunday (Rotative shifts 8 am - 8 pm)
- A stable job and opportunities to grow within the company
- A family style working environment, while benefiting from an international and multicultural company
- Opportunity to work for Top companies on the market 
- Salary of 957€ per month (x14 per year) + 150 € bonus/month
- 6 € meal voucher per work-day
- Permanency bonus of 600 € every 190 days of contract
- Payment of up to 300 €/month for the rent (during the first 3 months)
- Reimbursement of flight tickets after 3 months
- Initial 6 months contract + 6 months + 6 months + permanent contract
- 30 days of probation period

Ref: PBA01

Location

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