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Turkish Customer Care Agent
Recruiter Name | Approach People Recruitment |
Job Title | Turkish Customer Care Agent |
Job Type | Permanent Contract, Full-Time Position |
Industry | |
Languages | Turkish,English |
Salary | 1550 |
Location | Berlin, Germany |
Start Date | immediately |
Date Posted | over 2 years ago |
Expiry Date | 2015-10-24 |
Job Description
We are looking for a Turkish speaking Customer Service Executive to join our dynamic, pleasant and international work environment. We provide a culture that is open, innovative and performance orientated. You are also an intermediary between guests and the hotel.
Main Responsibilities:
• Handle pre- and post-reservation inquiries by phone, e-mail and fax;
• Modify, change and/or cancel existing reservations;
• Outbound calls to hotels/guests to arrangement special requests;
• Liaison between guest and hotel to resolve complaints;
• Support relationships with hotels by providing high levels of customer service and account management support.
Required Skills:
• Excellent communication skills;
• Excellent business skills;
• Problem solving;
• Sense of responsibility;
• Independent and customer friendly.
Languages needed:
- Native level of Turkish - with good English knowledge as well.
What we offer you:
A gross salary of EUR 1550,- based on 40 hours per week;
International working environment;
Convenient office location in the centre of Berlin;
25 holidays per year on full time bases;
Quarterly Bonus Plan 12% of your salary, based on set targets;
25% Premium pay for hours worked after 8 pm;
60% Premium pay for hours worked on the Weekend;
Free meals.
Starting date: ASAP
Ref:
Expired Job
Sorry, this job post it's no longer available
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