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|Recruiter Name||Kerr Multilingual Recruitment|
|Job Title||Turkish speaking Customer Support Agent|
|Job Type||Permanent Contract, Full-Time Position|
|Salary||£18000.00 - £18200.00 per annum|
|Location||Newcastle upon Tyne, Tyne and Wear|
|Date Posted||9 months ago|
Turkish speaking Customer Support Agent
£18K per annum + Bonus + Benefits
Newcastle upon Tyne
We have an exciting opportunity available with a global gaming company. Join a friendly, passionate, multi-cultural team as a Customer Support Agent with mother tongue level in Turkish. The ideal candidate will be able to provide high quality customer service to customers and support to the customer service team.
· Provide assistance to the customers via telephone and email mainly.
· Be passionate about the products
· Share customer's feedback in order to improve the products and service provided.
· Provide initial troubleshooting
* English fluent
* Fluent Turkish is a must
* Experience within the gaming sector whether is work experience or as a passion is a must
· Good communications skills as well as a team player.
* Experience of working in a fast moving inbound customer service environment
* Experience of dealing with online queries via email, phone or live chat
* Work well within a fast paced team environment
* Familiar with computer systems as well as social media channels.
* Eligibility to work in the UK without any restrictions is a must
* If you have not been contacted within 2 working days, unfortunately your application has not been successful on this occasion.
* Please do not hesitate to regularly have a look at the Kerr Multilingual Recruitment website for an overview of all our vacancies.
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