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Turkish WEB Analyst (EU Eligibility only)

Job Description

Our client is a leading Global IT Service Company, ranked in the Services Top 100 of the world’s largest IT services companies and Top 10 in R&D. They are known for their award winning Talent Management, encouraging personal growth alongside professional advancement, and offering a range of international employment opportunities.

We have an opportunity at their Krakow site in Poland for a Product Support Analyst.  Providing technical support to our clients, your role will be to resolve employee issues and escalations raised, work with the Escalation Management Team/ Technical Group Team effectively on more complex technical issues, in order to provide regular updates and a timely resolution to the customer. You should have the ability to absorb and troubleshoot complex technical issues and communicate them to a non-technical audience.

Requirements:

  • Fluent English and Turkish
  • Relevant Experience - 1-4 years in technical support specializing in HTML/JavaScript/CSS/Web Development
  • Online ad operations experience is a plus
  • Must to have technical skill: working knowledge  in HTML/Javascript and CSS.
  • Bachelor’s Degree or Diploma in these fields is a minimum requirement
  • Analytical, technically minded and highly detail oriented

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