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Video Games Consultant (Swedish / Danish)

Job Description

++Are you interested in video games? ++ Are you ready for a new challenge in Lisbon? ++

The Company

Our partner is an international Contact Solutions provider working with leading companies and having a worldwide presence. For their client, an American video game console company, they are currently recruiting a Swedish / Danish speaker for their office in Lisbon. 

The Job

- Provide professional customer service solutions to gamers over the phone and emails
- Answer and solve client and customer inquiries and issues
- Guarantee clients satisfaction and high level of quality 
- Ensure and participate in the success of the department

The Profile

- Native level in Swedish / Danish
- Good level of English
- Motivated and positive mindset
- Efficiency and organization skills 
- Team spirit
- Client and service oriented
- Willingness to stay in the country for medium term at least (no summer or short term project!) 
- Punctuality, flexibility and adaptation skills 
- Very good communication skills

The Offer

- Contract as from the first day of training (training is paid 100%) 
- Full time job (40h/week), Monday-Friday (8 am - 17 pm)
- A stable job and opportunities to grow within the company
- A family style working environment, while benefiting from an international and multicultural company
- Opportunity to work for Top companies on the market 
- Salary between 950€ and 1300 € per month (x14 per year) + 150 € bonus/month
- 6 € meal voucher per work-day
- Permanency bonus of 600 € every 190 days of contract
- Payment of up to 300 €/month for the rent (during the first 3 months)
- Reimbursement of flight tickets after 3 months
- Initial 6 months contract + 6 months + 6 months + permanent contract
- 30 days of probation period
- Start date: 21st of November

Ref: AX03 / AX01


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